UrbanView at San Antonios Place Sampaloc Manila

NOTHING to like about the property.

EVERYTHING.From the staff to the rooms and amenities, everything was unpleasant! The property is so unmaintained and dirty—bed sheets with black marks, and no bathroom towels at all!The room contains broken and health hazardous amenities. The first room we were given had broken toilet and sink, so we requested to have our room changed. The next room we were given had black molds on the ceiling, so we asked for another room as this may cause health issues. The last room we were given was flooded because of the broken drainage of the bathroom and we told the receptionist about the issue, but there was no housekeeping to clean the room! We requested to change room but they refused our request because we have too many request—but who would want an unpleasant room to stay at? We checked in around 9 and checked out around 10 as we wanted to get out of this hell asap! We asked for a refund or rebate instead since the receptionist won’t give us another room but he refused our requests.

It was accessible to all types of transportation.

We were given the wrong room. It was totally different from the photos online. And some amenities aren't available in the room. The toilet is clogged I think because every time you flushed some water was leaking from the toilet.

Location was bad, no parking, had bugs crawling all over the place. was welcomed by a MOTH in the hotel room

Nothing to like! Cockroaches everywhere, the door that won't lock from inside has big hole. No tissue paper, no soap, no hook to hang your clothes.

The worst hotel I have ever been. Very dirty and stinky place and untrained and unprofessional staff. I won't say any more details. AWEFUL is enough to describe everything about this hotel.

Honestly there is nothing to write for this section

The bathroom sink didn’t work, the bathroom floor was wet when we checked in, the mould on the roof, black marks on the bed sheets, the loudness of staff speaking to each other outside our room at night. No toilet seat, broken mirror, dirty windows, drain smell in the room. Checked in at 7/8 don’t take card payments so had to go get cash, left the place around 9/10 to go out as the room was shocking then came back was like it’s for one night hopefully we can just sleep as we were tired but even that didn’t happen was awake at 2am because the bed was so uncomfortable. Left the room at 5am just to get out the room came back at 9 and was back out again because the smell was so bad came back to shower and check out.

My stay at this hotel was the most unpleasant and traumatizing experience of my life.

The front desk is unfriendly. They lack politeness and respect, even shouting at me during my stay.

Big bed. Towels and toiletries provided.

Wifi not provided to us. (got told it was slow because there are many users)Tv and its connection really tests your patience.

Nothing! Total disappointment.

Staff with bad attitude.Destroyed faucet. DirtySmell.is bad.

The location

The smell and the slow internet connection

it was the day of my life. they will let you use room that was use already by another person without changing linens . they will keep you on waiting.

many cockroaches and dirty floorings

So bad to book using booking.com with credit card because upon arrival they will ask you to paid the cash amount then after that they will put no show in their remarks after youve checked out then charge your credit card, so they charge twice/doubled amount. Then the processing of their refund took so long almost a month, i requested ny refund march 20 but until now no response..i am so dissappointed..

Same as aboved.so dissappointed

Comfortable bed and affordable place.

Maliit yung cr. Parking is 200 m away.

No breakfast, no wifi, ongoing renovaton, no comfort to rest.

Tell to the guest upon check in that ongoing renovation , the place ear -spilliting.

The guards very nice and responsive!

Very dissapointed with the place. First, the taxi had a hard time to find that place cause it's hidden and people nearby we asked for direction had no clue iether. When I got there, I thought everything was well organized cause I booked it online but the front desk seemed like not prepared of the people she would have entertained that day. They were freaking out! I was pissed outside waiting because she was not the kind of front desk I was expecting to welcome me! The room was fine but the moment I opened the bathroom it was stink and no toilet seat either! The floor was dusty. You could hear the noise outside. You couldn't use their wifi cause I believed it couldn't cater that much accommodation so their screen TV is useless. I would like to recommend the front desk to welcome the guest with proper attire and hygiene. I'm not saying she must be beautiful but be presentable!

Good location and price na sana. But I am a bit dissapointed sa pagka wala ng water hanggang nag early check out na lang

Not that clean, lalo na yung cr may patak ng ihi. Maalikabok yung tiles. Tapos nung morning walang water at wala sila magawa. They did not provide atleast a pale of water.

The security guards had gone above and beyond to facilitate my stay that should have been handled well by the hotel staff who is no where to be found. Fast wifi, small but clean room.

I arrived at the property and the guards were totally clueless, nothing was coordinated with them. The room doesn’t have any toiletries as advertised and there is no one to escalate to that I have to go through my booking to end up with a red doors contact centre. There is no mirrors anywhere in the room.

the price for staying at that hotel

the CR is not function. the room is to small

Not recommended

The bed sheet is wet and smell something not good.

Simple and accessible

TV not workingCockroaches and ants in the room

It was clean